Customer Service Representative – Work at Home (Jackson)

Sitel’s Work@Home division is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service. As a Work@Home associate, customer calls will be routed to your home office. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product trouble shooting. Our clients come from various industries such as financial services, telecommunications, retail, hospitality, and health care. Sitel’s Work@Home team is vital to our company’s service offerings. As a member of this team of dedicated professionals, you will build a career working for a global leader and enjoy the benefits of working from home.


We have both Full-Time and Part-Time schedules available.



Paid professional training attended from the comfort of your home
Medical and dental benefits for full-time employees
Hourly based pay with possible incentive opportunities
Vacation and holiday pay
Paid through direct deposit or total pay card (debit card)
Hired as an employee rather than independent contractor
Full and part-time shifts available
Employee discounts with Sitel’s many major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers and mobile communication companies.


Home Office Requirements (see website for a more detailed description of home office requirements) — Your home office must be furnished with:


A computer (configuration requirements listed on website)
High speed internet (DSL or Cable)
Home office free from noise, distractions and interruptions during your shift


Talents and Experience:


Prior customer service experience preferred
Sales experience a plus
Self-motivated and able to work independently
Excellent verbal and listening skills
Professional and articulate voice
Ability to multi-task in several computer applications at once while holding a conversation with a customer
Enjoy working in a fast paced, and at times, hectic environment while maintaining a professional attitude


Pay rates will start at a minimum of $9.00/hour with scheduled increases. Agents will receive a pay increase at 90 days, 180 days, 12 months

You deserve an opportunity that provides exceptional benefits and security with room to grow.

Now is the time to take control of your future!

Address: : Jackson, TN 38301 (map)

Date Posted: : 06/28/14

Job Type: : Full-time

Description: :

Ad author : Ad Partner

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 September 14, 2014 ·  
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